Protecting Your Travel Investments
Providing peace of mind through travel expense protection.
Experience Reliable Travel Protection
Discover how Trip Guard Refund Cover safeguards your travel investments by protecting prepaid bookings made through registered agents, ensuring your financial peace of mind in case of cancellations.
- Covers irrecoverable costs for cancelled tours and accommodations
- Protects prepaid travel expenses booked via authorized agents
- Offers peace of mind with financial security during cancellations
- Provides straightforward claims process for quick reimbursements
Who are we
Trip Guard Refund Cover provides protection to travelers for irrecoverable expenses incurred for various pre-paid travel services bookings through Trip Guard registered travel agents . Trip Guard Refund is a service provided by SWAN International Assistance Ltd and managed by AFR Asia Pacific Ltd.
Swan International Assistance (SWAN)
With a distinguished legacy of over 25 years, Swan International Assistance (SWAN) proudly delivers exceptional third-party administration (TPA) services. SWAN’s expansive international network, combined with the specialized knowledge of medical doctors and the empathetic support of professional call agents, guarantees both cost efficiency and the highest standards of care. This proven model has enabled SWAN to successfully serve millions of customers each year, establishing a strong reputation for quality and efficiency. SWAN delivers domestic and international travel medical assistance services to clients through a multilingual call centre staffed by professionals delivering services 24 hours a day, 365 days a year online, over the phone and in person service.
Swan Insurance Management Agency Ltd (SIMA)
Swan Insurance Management Agency Ltd (SIMA) builds on the legacy of Swan International Assistance (SWAN) to deliver structured risk transfer and specialty underwriting solutions. Operating across all reinsurance classes, we structure treaty and facultative placements backed by global capacity and supported by digital infrastructure. Our disciplined underwriting, transparent governance, and local market insight accelerate placement cycles, enhance claims resolution, and position clients for sustainable growth. At SIMA, precision, innovation, and trusted partnerships define our approach.
AFR Asia Pacific Ltd
AFR Asia Pacific Limited, incorporated in 1999, is a Labuan based Insurance Broker. The company is incorporated in the Federal Territory of Labuan, Malaysia and is licensed and regulated by the Labuan Financial Services Authority (Labuan FSA) under the Labuan Financial Services Authority Act 1996, Labuan Financial Services & Securities Act 2010 and Labuan Islamic Financial Services & Securities Act 2010. The company is also a Lloyds Registered Broker.
Protect Your Travel Bookings Now
Hear from travelers who found peace of mind and financial security with our protection plans.
“Trip Guard Refund saved me from losing hundreds when my trip was cancelled unexpectedly. Truly invaluable!”
Morgan Lee
Frequent Traveler
“The team’s prompt support and clear coverage details made all the difference during a stressful cancellation.”
Alexis Parker
Adventure Enthusiast
“Thanks to Trip Guard Refund, I recovered my expenses quickly and could rebook without worry.”
Jordan Kim
Travel Consultant
Protecting Your Travel Investments
Find our contact information here to reach us easily for any inquiries about your travel protection plan.
